Refuge Team

If you need emergency accommodation day or night

call us on 01267 234725 

First Steps & Rebuild Team

Due to the pandemic our offices are closed to the general public, support is still available to all those who need it via a pre-booked appointment, over the phone, or video calls.  Please get in touch by:

Phone (Mon- Friday 9am - 5pm) 01267 238410 Option 2

Call the 24 hour Life Fear Free Helpline on 0808 8010 800

Email us on [email protected] 

Children & Young People Team

If you would like support for a Child or Young Person, please get in touch by:

Phone (Monday - Friday 10am - 3:30 pm on 01267 238410 Option 3

Comments & Complaints

If you would like to make a complaint or comment, please fill in the Comments and Complaints Form and email to [email protected] 

Please download our Comments and Complaints Policy for full information

Please call us on 01267 238410 Option 4 to speak to a member of the leadership team.