Get in Touch How to contact us Refuge Team If you need emergency accommodation day or night call us on 01267 234725 Community Team & Back to Me Project Due to the pandemic our offices are closed to the general public, support is still available to all those who need it via a pre-booked appointment, over the phone, or video calls. Please get in touch by: Phone (Mon- Friday 9am - 5pm) 01267 238410 Option 2 Call the 24 hour Life Fear Free Helpline on 0808 8010 800 Email us on [email protected] Children & Young People Team If you would like support for a Child or Young Person, please get in touch by: Phone (Monday - Friday 10am - 3:30 pm on 01267 238410 Option 3 Comments & Complaints If you would like to make a complaint or comment, please fill in the Comments and Complaints Form and email to [email protected] Please download our Comments and Complaints Policy for full information Please call us on 01267 238410 Option 4 to speak to a member of the leadership team.